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Helpdesk

If you are currently located within the continental United States (CONUS), you can reach the GoArmyEd Helpdesk by dialing 1-800-817-9990.
 
If you are currently located outside of the continental United States (OCONUS), you can reach the helpdesk by dialing the toll-free country code listed below. Once prompted by either a dial tone and/or an AT&T operator, please enter the following helpdesk telephone number: 800-861-7770.

 
OCONUS LOCATION TOLL-FREE TELEPHONE NUMBER


Afghanistan **See Note Below
Croatia 0800 220111
Egypt  
   Cairo 510-0200
   Outside Cairo 02-510-0200
Iraq **See Note Below
Japan
  IDC 0066-55-111
  JT 0044-11-111
Jordan 18-800-000
Kuwait **See Note Below
Macedonia 99-800-4288
Marshall Islands 1-800-225-5288
Netherlands 0800-022-9408
Russia 755-5555
   Moscow 755-5042
   St. Petersburg 325-5042
   St. Petersburg Option 2 8-10-800-497-7211
   Ekaterinburg 8-10-800-110-1011
   Irkutsk 8-10-800-110-1011
   Novosibirsk 8-10-800-110-1011
   Omsk 8-10-800-110-1011
   Rostov-on-Don 8-10-800-110-1011
   Vladivostok New 8-10-800-110-1011
   Other Cities I 8-10-800-110-1011
   Other Cities II 8-10-800-110-1011
   Ufa 8-10-800-110-1011
Saudi Arabia 1-800-10
Spain 900-97-1209
Turkey 00-800-12277
Yugoslavia - Kosovo **See Note Below
 
 
** Note: Afghanistan, Iraq, Kuwait, Yugoslavia - Kosovo - Using a pre-programmed telephone, dial the OCONUS toll-free helpdesk number (1-800-861-7770) from your military base.
 
For the following locations, you can reach the helpdesk by directly dialing the numbers listed below.
OCONUS LOCATION TOLL-FREE TELEPHONE NUMBER


Australia 1-800-14-3785
Belgium 0800-7-4695
Germany 0800-181-7814
Greece 00-800-11-005-2493
Italy 800-788727
Japan 00531-11-5033
Korea Republic 00308-11-0546
Thailand 001-800-11005-2493
 
 
We will continue to add new numbers as Soldiers deploy to other countries around the world.