Welcome to GoArmyEd!

GoArmyEd Recommended Browser Settings

If you are encountering problems with the portal, please follow the steps below based on the type of browser you are using.


IMPORTANT: Beginning January 12, 2016, Microsoft will only support technical and security updates for Internet Explorer version 11 or later. What does this mean for GoArmyEd? In order to access and perform processes in GoArmyEd, you will need to use the following browser versions or higher: Internet Explorer 11, Firefox version 38.5.2, or Google Chrome version 47. GoArmyEd will no longer be able to provide technical support for Helpdesk cases which do not meet the minimum browser requirement. Please contact your Information Technology Department or visit the Microsoft, Firefox or Google Chrome support pages for updated assistance.

Please also ensure your Adobe Acrobat Reader is updated to the latest version to be able to view all pdf documents within GoArmyEd.

The examples illustrated on this page are based on Internet Explorer version 11, Firefox version 45.4.0, and Google Chrome version 54. Screens may be formatted differently based on the version and type of browser installed on your machine. Performing the changes identified in the steps below may impact other sites.
Internet Explorer
 
 
  • Select the settings gear in the top right hand corner to access Tools. Select “About Internet Explorer.”


  • Version number is displayed. Select “Close” to exit.


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  • On your desktop, double-click on the Internet Explorer icon to launch a browser session.
  • Select the settings gear in the top right hand corner to access Tools and Internet Options. The Internet Options window is displayed with the “General” tab as the default.


  • Under the Browsing History section, select “Delete.” A Delete browsing history window is displayed with options of what you can delete.


  • Select the “Preserve Favorites website data” check box to ensure that you do not lose this information. Select the check box for “Temporary Internet files and website files” and “Cookies and website data.” All other check boxes should be unchecked. Select “Delete.” The Delete Browsing History pop-up window is closed.


  • Check the box next to “Delete browsing history on exit.”


  • Select “Apply” and then “OK.” The Setting window is closed.

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  • In the Internet Options window, select the “Security” tab. By default, the current security settings are displayed.

    Security


  • Select “Custom Level.” The Security Settings window is displayed.


  • Using the vertical scroll bar, scroll to the bottom of the settings list until “Scripting” is displayed. Select the enable bullet point for “Active scripting,” “Allow programmatic clipboard access” and “Scripting of Java Applets.”
  • In the Reset custom settings section, reset the settings to “Medium” using the dropdown list provided then select "Reset". Select "Yes" on the ensuing popup.
  • Select “OK.” The Security Settings window is closed.

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  • In the Internet Options window, select the “Privacy” tab.
  • In the Settings section, move the slider to medium setting.
  • Select Settings in the Pop-up Blocker section, and add www.goarmyed.com, ps.goarmyed.com, saba.goarmyed.com, and dw.goarmyed.com to the allowed sites. Then select “Close.”
  • Select “OK.” The Internet Options window is closed.

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GoArmyEd is in compliance with the Army browser standard, IE 11. All users having issues can work around these by changing the Compatibility View settings.

  • Select the settings gear in the top right hand corner to access Tools. Then select “Compatibility View settings.”


  • Select ‘goarmyed.com’ in the text box then select “Remove.”


  • ‘goarmyed.com’ should no longer appear in the text box below. Select “Close” to exit.

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  • Select the Internet Explorer icon IE Icon to launch a browser session.
  • From the Internet Explorer main menu, select the “Tools” gear in the top right hand corner.
  • Next, select “Internet Options.”
    Internet Options
  • The Internet Options window is displayed with the "General" tab as the default.
  • Select the "Security" tab. Select "Internet" for zone.
  • Select "Custom Level" for security level to open security settings.
  • Using the vertical scroll bar, scroll to the bottom of the settings list until “Downloads” is displayed. Then, enable “Automatic prompting for file downloads” and “File Download.” Select “OK” to close.
  • Select “OK to close internet options.”
    Security Settings

Note: If you are still having issues downloading a file, hold down the "CTRL" button on your keyboard and select the file to download.

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Firefox
 
 
  • Select the triple horizontal bar at the right side of the page to access Tools. Select the Question Mark at the bottom of the menu.


  • Select “About Firefox.”


  • Find version number under Firefox title.


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  • On your desktop, double-click on the Firefox icon to launch a browser session.
  • From the Firefox main menu, select “Tools” from the bar at the top of the page or from the triple horizontal bar at the right side of the page. Select “Options” to open the Options window in a new tab.

    Options


    Options


  • Select Privacy and then select “Clear your recent history.”.

    Options


  • Check the check boxes for “Browsing & Download History,” “Form & Search History,” “Cookies” and “Cache.”

    Options


  • Select the “Clear Now” button.

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  • In the Options window, select the “Content.” By default, the current settings are displayed.
  • Select the checkbox to "Block pop-up windows" and then select the "Exceptions" button.


  • Enter each of the following websites into the "Address of website" field one at a time and select "Allow" for each one: goarmyed.com, ps.goarmyed.com, www.goarmyed.com, saba.goarmyed.com and dw.goarmyed.com


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Google Chrome
 
 
  • Select the Chrome menu button in the top right of the window, select “Settings.” The Settings window is displayed in a new tab.


  • Select the “About” section on the left hand menu and the version number should be on the page. Close the tab when done.


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  • On your desktop, double-click on the Google Chrome icon to launch a browser session.
  • Select the Chrome menu button in the top right of the window, select “Settings.” The Settings window is displayed in a new tab.


  • Scroll to the bottom and select "Show Advanced Settings" and then scroll down to the "Privacy" section. Select "Clear browsing data" button.
  • The clear browsing data window will appear.
  • Select “the beginning of time” in the Obliterate the following items from: section. Then select the check boxes for “Clear download history,” “Delete cookies and other site and plug-in data” and “Empty the cache.”



  • Select the "Clear browsing data" button.

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