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Helpdesk

Helpdesk Contact Information
Average Call Wait Times is Low.
If you are currently located within the continental United States (CONUS), you can reach the GoArmyEd Helpdesk by dialing:
1-800-817-9990.

If you are currently located outside of the continental United States (OCONUS), you can reach the helpdesk by dialing the toll-free country code listed below. Once prompted by either a dial tone and/or an AT&T operator, please enter the following helpdesk telephone number:
800-861-7770.

OCONUS LOCATION TOLL-FREE TELEPHONE NUMBER
Afghanistan **See Note Below
Croatia 0800 220111
Egypt  
   Cairo 510-0200
   Outside Cairo 02-510-0200
Iraq **See Note Below
Japan
  IDC 0066-55-111
  JT 0044-11-111
Jordan 18-800-000
Kuwait **See Note Below
Macedonia 99-800-4288
Marshall Islands 1-800-225-5288
Netherlands 0800-022-9408
Russia 755-5555
   Moscow 755-5042
** Note: Afghanistan, Iraq, Kuwait, Yugoslavia - Kosovo - Using a pre-programmed telephone, dial the OCONUS toll-free helpdesk number (1-800-861-7770) from your military base.


For the following locations, you can reach the helpdesk by directly dialing the numbers listed below.
OCONUS LOCATION TOLL-FREE TELEPHONE NUMBER
Australia 1-800-14-3785
Belgium 0800-7-4695
Germany 0800-181-7814
Greece 00-800-11-005-2493
Italy 800-788727
Japan 00531-11-5033
Korea Republic 00308-11-0546
Thailand 001-800-11005-2493

We will continue to add new numbers as Soldiers deploy to other countries around the world.
GoArmyEd Helpdesk Phone Numbers
  Monday through Friday: 7:00 a.m. to 7:00 p.m. Eastern Time
Saturday and Sunday: Closed

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